Tesla Customer Service Job Reviews

May 01, 2021

This took them more than 4 working days and cost me £2450 :'( i had also asked for noise, vibration and harshness (nvh) assessment done which would have cost me additionally. I think that tesla would do better by investing in hiring more general customer service specialists at their centers to provide a better experience locally.

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Tesla customer service job reviews. Nobody at my showroom knew what they were doing. We comb through customer reviews and perform our own shopper analysis to get a sense of the responsiveness and helpfulness of each warranty company. In particular, the role calls for someone to address social media escalations directed at ceo elon musk.

Reviews from tesla employees about working as a customer service representative at tesla. Tesla are totally lacking in any customer service skills, despite the many complaints that they receive. Receive weekly updates, new jobs, and reviews.

They do not care about you whatsoever and u are just a number in their system. I have a brand new my 2021 and the paint is chipping away day after day. In the event that you need a service center.

Reviews from tesla employees about working as a customer service representative at tesla. They better get their act together because other car companies are catching up in terms of tech and battery. Happiness rating is 61 out of 100.

Very competitive, long hours, no work/life balance, disregard for employee well being, if you fall below excellence even once you get fired (this occurs every 3 months at quarters end) continue reading. Can't fault tesla, the teams are great and the management works hard to keep everything moving smoothly. Getting it in writing doesn't help, they believe their absolute.

Shockingly bad technical and customer service received from tesla dartford (notwithstanding a friendly staff) sent my car for an mcu+tuner upgrade, intermittent gps and internet connectivity failure. Work hours are brutal and people abuse their power. Good mixture of work backgrounds makes for an interesting day at work, big personalities with lots to bring to the table.

Tesla is hiring an energy customer support specialist to help with the customer service. Ability to move around within the company is pretty easy. There is clearly no oversight for any of the 'repairs' that they carry out.

I'm intrinsically motivated every day to do whatever it takes, an attitude that is required to be successful in a company like tesla. The national average salary for a customer service advisor is $46,815 in san francisco, ca, united states area, which is 165676% higher than the salary offered by tesla for this job. 3.4 out of 5 stars.

Get weekly updates, new jobs, and reviews. 3.4 out of 5 stars. The quality of the car is questionable.

Tesla is looking to hire a customer support specialist, and the role shows that whoever is hired will “resolve or escalate complaints through appropriate channels and address social media. Tesla says it's nornal wear. Also, a pr department to respond to.

Management at showrooms is (sometimes) a complete disaster. I am very disappointed in the customer service and support from tesla. Don't believe the tesla sales reps when they tell you that they've fixed the paint problems.

Spotted by jay boller, tesla is now looking to hire ‘tesla energy support specialists’ to help “handle a variety of customer service issues.” the job description goes on to specifically state that another part of the job is to “address social media escalations directed at the ceo.” although this likely applies to multiple social media platforms, twitter seems to be a popular option for many tesla. I have called several times tesla without a callback. My only consolation is that i lease the car through work, so i can return this piece of junk and get a proper car.

Some people may be put off from this ‘virtual’ kind of service but in all honestly, i truely believe this is the future and tesla and. Tesla management is terrible and run very corruptly. The first class customer service, kindness and friendliness from tyler benson at tesla has made the whole experience an absolute pleasure!

Congratulations Tesla on your Honda HRV from John Leyva